GENERAL SUMMARY AND SCOPE The Clinical Systems Analyst is responsible for major portions of the selection, design, development, and implementation of Clinical Systems. Responsible for the support of the daily activities of clinical systems used at Firelands Regional Medical Center. Works in cooperation with work groups, develops work plans, prepares analyses and coordinates the activities of groups of care providers, including physicians, nurses and support staff, with a broad range of diverse backgrounds, motivations and needs. Assists in process-reengineering involved with the implementation of systems that will change patient care delivery and coordinates activities affecting clinical information processing and distribution. Assists and advises clinical and ancillary departments, physicians and affiliated practices on all computer changes in hardware and software in an effort to integrate all Medical Center clinical systems. Supports the mission and philosophy of Firelands Regional Medical Center. ACE OF HEARTS PLEDGE The employee will demonstrate the ACE of Hearts Pledge, which involves being an accountable and collaborative team member; treating patients, families, and co-workers with dignity and respect; and ensuring that empathy and compassion are the basis for interactions with all those served. ESSENTIAL TASKS, DUTIES AND RESPONSIBILITIES Analyze clinical information requirements throughout the organization (acute care, ambulatory, home health, rehab, behavioral health, etc.). This process is supported by research and evidence-based practice. Document information requirements and related processes for current and future needs. Survey resources including clinical and administrative staff, documented medical record and procedural guidelines and relevant literature. Consolidate findings in summary and detailed analyses containing appropriate data, process and network models. Develop recommendations regarding the appropriate application of available systems and technology, suggest process changes and develop proposals and detailed implementation plans as required. Facilitate the successful adoption of nursing clinical systems by involving clinicians appropriately, from needs analysis through implementation. Coordinate and facilitate work groups involved in the analysis, selection and implementation phases. Provide an informed and empathetic resource to build consensus and develop workable compromises during design, selection and implementation phases. Minimize stressors and obstacles that might compromise a system’s value. Participate in the associated clinical re-engineering resulting from adoption of new technologies. Assist individuals, work groups and departments, understand and adapt to new information technology. Participate in the identification of processes requiring change and assist in the analysis and design of modified processes. Bridge the gap between IS and clinical worlds to assure successful adoption. Assist with privacy, security, education, administration, and maintenance services to provide pre- and post- implementation support for nursing clinical systems. Specify support requirements and recommend appropriate support mechanisms. Identify appropriate curricula, user access and staff requirements required to educate users and provide ongoing user support. Provide users with necessary information and techniques that will allow them to successfully and effectively use clinical system software and hardware. Assist in the design of Information Services for clinical nursing areas. Recommend Information Services which comply with departmental, organizational and legal requirements and that meet the needs of clinicians. Propose data, process and network models that support optimum care, cost and quality outcomes. Participate in the implementation of new systems and processes. OTHER TASKS, DUTIES AND RESPONSIBILITIES Together with appropriate Department Directors, administrative staff and external, affiliated organizations and physicians, develop long and short term goals and objectives for clinical and ancillary systems. Ensure that the goals and objectives are consistent with Firelands’ philosophy and mission and are in compliance with applicable HIPAA, licensing, and accreditation guidelines. Oversee and report on the activities of project teams involved in installing and testing out new and revised clinical systems, resolving systems problems and maintaining programs. Serve on assigned medical center and interdisciplinary committees. Maintain and enhance expertise through appropriate educational experiences. Participates in department performance improvement activities as assigned and attends required training. Represents FRMC to the community. Acts as an ambassador and advocate for FRMC. Demonstrates service excellence and ACE attitude in all of his/her assigned responsibilities. KNOWLEDGE, SKILLS AND ABILITIES Three (3) years clinical acute care/ambulatory experience and three (3) years of progressive leadership responsibilities in hospital departments preferred. Currently Licensed Registered Nurse in the State of Ohio preferred. Certification in Nursing Informatics preferred. Knowledge of or aptitude for system analysis, project management and design techniques. Ability to use time and project management skills to complete projects and tasks on time and within budget. Maintains accurate documentation of projects through use of department approved forms. Excellent organization skills and the ability to manage multiple tasks and priorities. Skilled in problem identification. Experience designing, implementing and utilizing computer-based clinical systems. Experience in the use of Information Services in a healthcare setting. Proven ability to successfully interact with all levels of management, the medical staff, officials of governmental agencies and institutions. Ability to understand and effectively communicate in both written and oral form. Ability to create effective procedure manuals and business correspondence. Ability to work in a safe and efficient manner and maintain an accident-free workplace. Knowledge of medical terminology and clinical procedures normally acquired through the attainment of a Bachelor’s degree in a scientific or healthcare field is necessary to understand procedures and information requirements of the departments. Maintain contact with vendors and maintain up-to-date knowledge of current and new systems and equipment. Evaluate and recommend technology and software systems for upgrading or future use. Provide training in various departments to teach users to input data and run clinical systems used in their particular area. Communicate with users to determine requirements and priorities. Interpersonal skills necessary to communicate effectively with user department personnel when resolving Information Services problems and to effectively guide and direct work group and user personnel during systems implementations and support. Analytical skills necessary to demonstrate, operate, and teach clinical computer systems. Demonstrated understanding of Firelands’ policies and procedures. The medical center’s leaders set expectations, oversee plans and processes to measure, assess, and improve the quality of the hospital’s governance, management, clinical and support activities. Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of medical center emergency codes. Ability to comply with OSHA regulations and CDC standard and transmission based precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms. Successful completion of a one hundred eighty (180) day get‑acquainted period.
Location/Region: Sandusky, OH (US)