Provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
Maintains the patient record (in written and/or electronic format).
Facilitates communication and efficient unit operations.
Initiates and maintains positive relationships with patients/customers.
Initiates and maintains positive relationships with co-workers.
Takes responsibility for self-development and supports a learning environment.
Displays commitment to the mission of the hospital and its values.
1-2 years of experience in a clinical/secretarial position.
Ability to type 40 wpm required.
Basic understanding of medical terminology preferred.
Ability to complete tasks with minimal supervision.
Ability to cope with stressful situations and adjust to varying workloads required.
Accurate spelling and transcription.
Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic.
Demonstrates a professional demeanor when responding to patients/customers.
Proficient computer skills, including MS Office products.
Familiar with operation of standard office equipment.
High School diploma
Basic Life Support required within one month of employment
Equal Opportunity Employer-minorities/females/vets/disabled
Location/Region: Cleveland, OH (US - 44101)